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Ruslan Bulhakov is a seasoned professional with extensive experience in customer success, support, and business development. Currently serving as a Business Development Representative and previously as a Sales Development Representative at Storyblok since November 2021, Ruslan has honed skills in client communication and relationship management. Prior roles at Eurosender from September 2019 to November 2021 included positions such as Customer Success Specialist and Account Manager, focusing on resolving client issues and maintaining strong partnerships with courier companies. Earlier experience includes customer support roles at Master Call LLC and Slovis, showcasing proficiency in multilingual communication and problem-solving across diverse sectors. Ruslan holds a Master's degree in Philology and Translation from National Pedagogical Drahomanov University.