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Heather L. has extensive work experience in various roles and industries. Heather started their career at Johnny T-Shirt in 2003 as a Retail Division Manager, where they worked until 2013. Heather then joined Bass Pro Shops as an Apparel Group Sales Manager from November 2013 to August 2014. Heather's next position was at 1st Choice Cabinetry, where they worked as a Scheduling Coordinator from August 2014 to October 2018. Heather then joined Storr Office Environments, first as a Duke Operations Administrator from October 2018 to May 2020, and later as an Order Fulfillment Manager from May 2020 to July 2023. Currently, they are working at Storr Office Environments as the Director of Business Excellence and Analytics, a position they have held since July 2023.

Heather L. pursued their higher education starting in 2002 at the University of North Carolina at Chapel Hill. Heather completed their Bachelor's degree in Communications Studies in 2006. Later on, in 2008, they attended Elon University - Martha and Spencer Love School of Business, where they earned a Master of Business Administration (MBA) degree in Business Administration and Management, General in 2009.