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Luz Elena Rodriguez has extensive experience in operations and customer success management, currently serving as Customer Success Manager and Operations Manager for Brazil, Chile, and Peru at Stolt-Nielsen Limited since June 2013. In these roles, Luz Elena is responsible for strategic planning to optimize team performance and achieve global key performance indicators for exports and imports, overseeing a team of 11 individuals. Prior to this, Luz Elena held the position of Operations Supervisor for Colombia, Venezuela, Ecuador, Panama, and Costa Rica, focusing on customer relationships and shipment assignments. Luz Elena's earlier career includes roles at UPS Supply Chain Solutions as an International Trade Representative, El Tesoro Fruit SA as an Exports Analyst, and a traineeship at the Consulate of Colombia in Argentina. Luz Elena holds a Specialization Degree in International Trade Management from Universidad Militar Nueva Granada and a Degree in International Relations from Universidad del Norte.