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Alberto Gambetti has worked in a variety of customer service and sales roles since 2012. Alberto started as a Team Leader Service at itsu in 2012 and then moved to an Agent Supervisor role at Airbnb in 2017. In 2019, they became a Customer Experience Specialist at Treatwell and in 2020, they became a Retail Sales Representative at Nestl\u00e9 Nespresso SA. Most recently, they have been a Customer Service Agent at Sticker Mule since 2021.

Alberto Gambetti obtained a Sound Engineer Certificate from the Accademia Nazionale del Cinema e dello Spettacolo in Bologna, Italy between 2011 and 2012.