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Tatenda Mbinda is an experienced IS Operations Analyst at Steward Bank since January 2018, specializing in disaster recovery plans and core banking system support. Previously, Tatenda served as a System Administrator and Programmer at the Ministry of ICT, focusing on device configurations and network planning for government institutions. Earlier roles include working as a Bank Teller at NMB Bank Ltd and as a System Administrator at Mega Pak, with diverse skills in database management, networking, and user support. Tatenda holds a Master's degree in Management Information Systems and a Bachelor's degree in Information Systems, both from Midlands State University.