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Nagraj Naidu PMP® is a seasoned professional with extensive experience in project and product management, currently serving as a Product Manager at Sterling since September 2017. Previous roles include Manager of Client Services - Projects at Sterling, Operations and Automation Lead at NTT DATA, and Senior Operations Manager at Lester, Inc., among others. Nagraj has a strong track record in process improvement, business transformation, and cross-functional project delivery, with a focus on customer satisfaction and operational efficiency. Educational credentials include a Bachelor of Commerce from the University of Mumbai and a Six Sigma Black Belt from the Indian Statistical Institute, complemented by PMP certification from PMI Mumbai Chapter.