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Christopher Massa is an experienced professional in client success management, with a strong focus on the healthcare and life sciences sectors. Currently serving as a Senior Client Success Partner at Sterling since October 2022, Christopher oversees a complex portfolio of enterprise healthcare organizations, providing exceptional support and managing client escalations. Prior to this role, Christopher worked as an Account Manager and vCIO at Tech-keys from January 2018 to October 2022, where responsibilities included ensuring client retention, leading a support team, creating a mentorship program for new hires, and simplifying technology-related issues for executives. Christopher's earlier experience includes a position as National Account Manager at Cornerstone Facility Solutions, which involved maintaining customer satisfaction and managing proposals for maintenance and construction projects. Christopher studied at Mercer County Community College.