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Jen Wiggans has a strong background in IT risk management and information security, holding roles such as VP, Director of IT Risk Management at Sterling Bank & Trust, FSB and VP, Technology and Information Security Risk Manager at Columbia Bank. Prior to this, they served as a Financial Examiner Supervisor & IT Specialist for the State of Washington. Jen Wiggans is a Certified Information Systems Security Professional (CISSP).

Jen Wiggans holds a High School Diploma from Rochester High, obtained in 1997. Jen later pursued an Associate's Degree in Information Technology from the University of Phoenix starting in 2010. Currently, they are studying towards a Bachelor's Degree in Information Assurance & Security at Capella University since 2014. Jen also holds a certification as a Certified Information Systems Security Professional (CISSP) from (ISC)².