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Lisa Edmondson is an experienced professional in digital learning and development, currently serving as a Digital Learning and Development Specialist at StepChange Debt Charity since July 2013. In this role, Lisa led a project to implement a comprehensive training approach in response to Breathing Space legislation, effectively designing and delivering a blended learning program for over 1500 colleagues. Prior experience includes serving as a Trainer/Learning and Development Advisor, Relief Trainer, and Helpline Advisor at StepChange, where Lisa demonstrated a strong commitment to training excellence and client support. Previous roles span various customer service and administrative positions in organizations such as Arcadia Group Ltd, Taxback Agents, and The Listening Company. An educational background includes a Bachelor of Arts in Political Science and Mass Communications from the University of Canterbury and a Diploma in Money and Debt Advice from the Chartered Institute of Credit Management.