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Chavon Jackson is a Desktop Support Specialist at STEM ENRG since February 2023, providing internal support for employees and developing a ticket management system in Excel to enhance IT problem resolution. Previously, Jackson served as an Intern Jr Cyber Security Analyst at Infoblox, where detailed documentation and training goals were executed in adherence to NIST and SOX standards. Prior experience includes working as a Business IT Analyst at KIGT, facilitating communication between software engineers and executives, and an IT Technical Specialist intern role at the University of La Verne, focusing on network compliance. Jackson holds a Bachelor of Science degree in Computer Science from the University of La Verne.