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Kia W. has extensive experience across diverse roles in customer service, program support, and research. Currently a Barista at Stella's Grocery since August 2023, Kia previously worked as a Program Support member at Stanford University Graduate School of Business and held multiple roles at Azazie, Inc., including Quality Analyst and Customer Service Representative, where notable achievements included enhancing customer satisfaction and developing training workshops. Kia's earlier experiences encompass internships at The Clayman Institute for Gender Research and the Iris & B. Gerald Cantor Center for Visual Arts at Stanford University, alongside laboratory internships at the National Institute on Drug Abuse and Temple University School of Pharmacy. Kia holds a Bachelor of Arts in English, Creative Writing: Poetry from Stanford University and participated in the Bing Overseas Studies Program at the University of Oxford.