Andrew Garalde has a background in information technology support and help desk operations. Andrew worked as an Information Technology Support Analyst at Steel Partners Holdings, where they handled IT requests and incidents and assisted top-level staff. Andrew also served as an IT Support Specialist at Steel Energy, where they provided IT support services across multiple companies. Prior to that, they worked as an IT Help Desk Tier 2 at Steel Partners Holdings, where they handled requests, incidents, and problems, as well as performed various IT administration tasks. Additionally, Andrew has experience as a Help Desk Analyst at ConnectUNow and as a Geek Squad Consultation Agent at Best Buy. Andrew also worked as a Field Support Technician for the Los Angeles County Registrar-Recorder/County Clerk during the 2020 Presidential Election, where they provided technical support and ensured the proper functioning and security of voting devices. Before transitioning into the IT field, Andrew worked in the insurance industry as a Casualty Claims Specialist at Agency Insurance Company of Maryland and as a Bodily Injury Claims Specialist at Nationwide.
Andrew Garalde obtained a Bachelor's degree in Computer Networking and Cyber Security from the University of Maryland Global Campus in the year 2020. Prior to that, they earned another Bachelor's degree in Psychology from the University of Maryland Baltimore County, completing their studies between 2007 and 2011.
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