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Troy Bell is an experienced ITIL v3 certified professional with a diverse background in operations, network management, and technical roles. Currently serving as Manager of Operations in a home setting since May 2016, previous experience includes a tenure as Sr. Network Technician at Hertz, managing the global network's daily operations and monitoring from August 2006 to May 2016. Troy's career began in the U.S. Navy as an Aviation Machinist Mate, followed by significant roles as an A&P Certified Aircraft Mechanic for the Department of Defence and in construction and flooring installation. Troy's educational qualifications include Comp-Tia A+ and Net+ certifications, as well as FAA Airframe & Powerplant training.