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Jeanna Walsh has a range of experience in the healthcare industry, starting with their role as Customer Service Manager at WellPoint in 2000. Jeanna then progressed to become the Manager of Program and Project Management, Senior Medicare Contract Advisor, and Process Expert at WellPoint. In 2014, they joined Anthem, Inc. as a Customer Service Manager. In 2016, they moved to Access Health CT as a Call Center Vendor Manager, then became an Operations Manager, and is currently serving as the Director of Operations.

Jeanna Walsh has a Bachelor of Science (B.S.) degree in Business Administration and Management, General from Southern Connecticut State University. The duration of study and specific years of enrollment are not mentioned.