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Dr. Crystal Harper PMP, ACP, CSM, CTSS is a seasoned professional with extensive experience in information technology and clinical counseling. Currently serving as a Senior Information Technology Business Analyst for the State of California since January 2013, Dr. Harper specializes in gathering IT business systems requirements and translating user needs into functional requirements. Previous roles include a Governmental Program Analyst involved in Covered California's Service Center technology project and various positions at AT&T, where Dr. Harper managed telephony infrastructure projects and training programs. Dr. Harper holds a Ph.D. in Theology from Jacksonville Theological Seminary, a Master's degree in Clinical Christian Counseling from Cornerstone University, and a Certificate in Nonprofit Management from California State University, Long Beach.