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Jocelyn Owens, SHRM-CP has served as the Vice President of People Operations at SECU since January 2013, where responsibilities include overseeing Talent Acquisition, Employee Relations, and Performance Management teams while ensuring compliance with employment laws. Jocelyn has developed an internship program, managed onboarding procedures, and analyzed staffing-related data to identify trends and improvement opportunities. Prior roles include Personnel Manager, where conflict mediation and employee records management were key responsibilities, and HR Specialist, focusing on updating employee records and analyzing payroll data. Jocelyn's career also encompasses positions in financial services and account management, complemented by a Bachelor of Arts in Communication Studies from the University of North Carolina at Greensboro.