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Dale Pye currently serves as a Team Leader at Startek Australia, overseeing teams for Westpac Specialist Finance and Westpac Mortgages campaigns since January 2020. Responsibilities include managing 20 to 30 direct reports while previously holding roles as a Subject Matter Expert and Customer Service Representative, focusing on customer service for St George Auto Finance and Capital Finance campaigns. Prior experience includes working as an Online Warehouse Assistant at My Pet Warehouse, where responsibilities encompassed inventory management and administrative tasks, and as a Crew Member at Hungry Jack's, focusing on food preparation and cleanliness. Dale is pursuing a Diploma in Leadership and Management at the Institute of Training and Further Education and holds certifications in Customer Engagement, Music, and Media.