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Amnish Sharma is an experienced operations manager with a strong background in customer service and team leadership across various companies. Currently serving as Manager Operations at Startek since September 2024, Amnish previously held the position of Operations Manager at IIRIS Consulting Pvt. Ltd. from October 2022 to September 2024, where responsibilities included managing a 24x7 emergency helpline and ensuring timely resolution of customer inquiries. Earlier roles include Assistant Manager at Concentrix and Teleperformance India, where Amnish focused on service delivery, team management, and operational efficiency. Amnish also has experience in establishing client relationships and driving process improvements, supported by a Bachelor of Arts degree from Delhi University.