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Amber Talley is an accomplished professional with extensive experience in customer experience and business development within various industries. Currently serving as Head of Customer Experience at IGT Solutions and Vice President of Customer Success at Startek, Amber has held several leadership roles, including Vice President of Business Development at Amalga Group and Vice President of Global Sales at ibex. Prior to these positions, Amber contributed as Vice President of Business Development at Sitel and as Business Development Director at Sutherland, where a focus on process transformation and talent acquisition was prominent. Amber's career began with roles in talent acquisition and business development at Stewart Title, Corestaff Services, Robert Half, and self-employment, demonstrating a strong foundation in recruitment and client management. Amber holds a Bachelor of Business Administration in Marketing from the University of Houston-Downtown.