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Kirk A. is a seasoned Senior Business Analyst at StarTech.com since December 2009, specializing in requirements gathering and the creation of Functional Design Documents for system enhancements. Throughout a diverse career, Kirk has led sprint planning and execution for new system implementations, served as Data Migration Lead for an ERP replacement project migrating from Sage Accpac to Microsoft Dynamics 365, and developed technical marketing content as a Product Information Specialist. Previous roles include troubleshooting as a Technical Support Representative and computer repair as a Computer Repair Specialist at Future Shop. Kirk holds an Associate's Certificate in Business Analysis from McMaster University and has a background in Information Technology Project Management and Computer Systems Technology.