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Abi Bennett possesses extensive experience in operations and client success, currently serving as Chief Operating Officer at Starshipit since July 2017. Prior roles include Head of Operations and Client Success & Development Manager at the same company, and Office Manager at Fiserv. Abi's background in the hospitality sector includes significant positions at JUCY World as Contact Centre Manager, where achievements included implementing the first contact centre software, and at The Ritz London, where revenue management and event planning resulted in doubled groups revenue. As a Business Improvement Consultant, Abi specialized in enhancing business systems within the tourism and hospitality industries. Educational credentials include a degree in Hospitality Business Management from Leeds Beckett University.