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Mergena George is an experienced professional with a strong background in sales operations and product management. Currently serving as a Sales Operation Analyst at Palo Alto Networks since December 2022, Mergena has also been with StarLink since August 2017, contributing as both a Product Manager and Product Associate, focusing on customer engagement and sales conversion. At Mindware, where Mergena has held the position of Operations Executive since May 2013, initiatives led have resulted in a 70% increase in profit levels and the implementation of a new ERP system for data analysis and forecasting. Previous experience includes roles as a Sales Engineer at Keron Engineering, which involved database management and customer relationship development, and as a CRM Trainee at East West Freight Carriers Ltd, focusing on SQL development and sales analysis. Mergena holds a Bachelor of Engineering Degree in Information Technology from Xavier Institute of Engineering.