Jamie Pleece currently serves as the Card Operations team lead at Starling Bank, a position held since October 2020. Prior experience includes a role as Team Manager at Webhelp from February 2018 to October 2020 and various positions at Tesco between August 1998 and February 2018, culminating as Peak Operations Manager, where oversight of 8 Team Leaders and 120 Customer Service Managers was essential. Jamie also excelled in managing Social Media and Web Chat, contributing to a top-performing team recognized in the Guardian's top 50 for customer service. Early career experience includes roles as Payroll Supervisor and Payroll Administrator at Tesco. Education was completed at Ebbw Vale Comprehensive from 1988 to 1992.
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