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Curtis Whitfield has extensive experience in the banking sector, currently serving as the Payment Fraud Preventions Manager at Starling Bank since April 2020. In this role, Curtis has also held positions as Fraud Team Lead and Customer Service Team Manager. Prior to Starling Bank, Curtis worked at TSB Bank from January 2013 to April 2020, where the roles included Customer Service Team Lead, Quality Assurance Analyst, and Customer Service Consultant. This diverse background showcases a strong focus on fraud prevention, customer service, and quality assurance within financial services.