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Craig A. Rowland is an experienced sales operations professional currently serving as the Sales Operations Manager at Starline since March 2019, where responsibilities include managing and executing all sales business processes and related technology. Prior roles include Sales Operations Specialist at Universal Electric Corporation and ERP Business Systems Manager at BPM LLP, where Craig managed complex ERP projects and provided consulting services. At Big Heart Pet Brands, Craig held multiple managerial positions related to ERP systems and customer information, demonstrating expertise in liaising between IT and business areas, ensuring revenue accuracy, and leading teams to achieve operational excellence. Craig's educational background includes an MBA in Management and Finance from Duquesne University and a B.A. in Political Science from the University of Pittsburgh, complemented by professional development through Trailhead by Salesforce.