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Jason Hartsfield has a diverse work experience starting in 2013 as a Crisis Intervention Clinician at Behavioral Health Response, where they provided crisis management, suicide prevention, and resource linkage services. Jason then worked as a Social Worker/Low Vision Therapist at the St. Louis Society for the Blind and Visually Impaired from 2014-2015, conducting client assessments and coordinating with specialists to train clients on adaptive tools. Since 2016, they have been working at the Starkloff Disability Institute as a Disability Inclusion Lead Consultant/Career Advisor, developing and delivering professional development courses, workshops, and consultations on disability inclusion for professionals and companies.

Jason Hartsfield has a Master's of Social Work degree in Mental Health, which was obtained from Washington University in St. Louis between 2010 and 2012. Prior to that, they earned a Bachelor of Arts degree in History from the University of Arkansas from 2004 to 2007. In addition to their formal education, Jason has obtained a certification in Inclusive Instructional Design from LinkedIn in April 2022.