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Claudia Ulloa Opazo serves as the Manager of Customer Experience at Starken Chile, a role held since July 2018, where responsibilities include customer-centric strategy implementation and value proposition development tailored to client needs. Previous positions at Starken include leading the Customer Experience area and managing post-sale operations, focusing on enhancing service quality and promoting a customer-centric culture. Claudia's career spans several organizations, including Linde Gas, where the focus was on strengthening customer experience across multiple countries, and earlier roles in communications and commercial assistance at various companies. Educational qualifications encompass a degree in Public Relations from Universidad de Las Américas and specialized courses in service management and customer marketing.