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Ian Miller has over a decade of experience in customer support and service desk roles across various industries. Currently serving as Customer Support Manager at Starforge Systems since July 2022, Ian previously held multiple positions as a Service Desk Analyst at Estes Express Lines and Richmond Public Schools, where responsibilities included diagnosing and troubleshooting hardware and software issues. Prior experience includes a Level 1 Support Analyst role at Aptos Retail and an Alarm Dispatcher position at Lydia Security Monitoring Inc., showcasing a strong background in customer service. Ian also managed operations as Store Manager and Facility Operator at Ring Homestead Camps, demonstrating leadership and management skills.