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Jess Hickman has extensive experience in people and culture management, currently serving as Sr Manager at StarFish Medical since May 2010, with previous roles including Manager, HR Manager, and Office Manager. Responsibilities include overseeing Reception, Facilities Management, HR, IT, and Property Management, with recognition through the "Keep Calm and Carry On" award in 2013. Prior experience includes a role as Communications and Business Administrator at Elevate Consulting, where tasks involved report management, bookkeeping, human resources, and facilities management. Jess began a career with a co-op position at Anthony Macauley Associates as an Administrative Assistant, supporting the CFO with accounts receivable, accounts payable, and general administration. Educational background includes studies at Simon Fraser University from January 2017 to July 2023, as well as two periods of study at Camosun College between 1999 and 2006.