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Jonathan Davidson currently serves as the Loyalty Manager at Star Alliance, focusing on Mileage Accrual, Customer Recognition, Strategic Partnerships, and Fraud Prevention for 26 Member Carriers and their Frequent Flyer Programs. Prior experience includes roles as Performance and Reporting Analysis Lead and Operational Analyst at NHS England from December 2020 to October 2022, as well as a Customer Experience Intern and Interim Loyalty Intern at Star Alliance from June 2017 to May 2018. Jonathan Davidson holds a Master’s degree in Air Transport Management and a Bachelor’s degree in Aviation Management, both from Coventry University.