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Akash Upmanyu is a seasoned professional in growth and strategy, currently serving as a Senior Associate at Stanza Living, where efforts have led to the establishment of a war room for addressing customer escalations and improving customer satisfaction scores, as well as a reduction in customer complaints. Prior experience includes a role as Management Information System Executive at Housr, where Akash conducted due diligence assessments and designed employee performance metrics. Previous positions also encompass roles at Radical Minds Technologies Pvt. Ltd., askIITians, and INFORMDS Technologies Private Limited, focusing on information systems and customer success. Akash is pursuing an MBA in Information Technology and System Management from NMIMS CDOE and holds a Bachelor of Business Administration in Accounting and Finance from Lovely Professional University.