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Manoj Desai has a diverse work experience in IT service delivery and management. Manoj has worked as a Senior Service Delivery Manager and Service Delivery Director in various organizations and industries. Their recent position was as a Sr. IT Service Delivery Director for Standard Insurance Co. Inc. where they were responsible for client management and IT service delivery. Prior to that, they held positions at Micron Technology, Vistra Energy, HCL America Inc., World Bank Group, Toyota Financial Services International Corporation, The Walt Disney Company, Fox Networks Group, Warner Music Group, and AIG. At AIG, they played a key role in transitioning and stabilizing Datacenter tower Services support, implementing ITIL processes, and collaborating with customer leadership. Overall, Manoj has a strong background in IT service delivery and has successfully managed various projects and programs in their career.

Manoj Desai's education history includes a variety of programs and certifications. Manoj completed the HCL-Harvard Emerging Leadership Program in 2010-2011, focusing on Organizational Leadership. In addition, they have obtained IT certifications and trainings in ITIL. Their undergraduate degree is a Bachelor of Engineering (B.E.) in Electronics from the University of Mumbai.

Furthermore, Manoj Desai has acquired several additional certifications. Manoj completed the "Digital transformation: Leading Data, People and Technology" program at UC Berkeley Executive Education in May 2019. Manoj also holds the AWS Certified Solutions Architect - Associate certification from Amazon Web Services and the Cloud Essentials certification from CompTIA. Additionally, they have obtained the Solution Architect Associate certification from Amazon Web Services, although specific dates are not provided.