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Charlene Usmar is an accomplished professional with extensive experience in operations control and business management within the banking and consulting sectors. Currently serving as Head Operations Control at Standard Bank Group since April 2012, Charlene leads a high-performing team focused on strategy and transformation enablement. Previously, Charlene held several key roles, including Engineering Portfolio Management Lead, Manager of Business Optimisation at Standard Bank, and PMO/Management Consultant at allaboutXpert. Charlene's earlier career included positions as Commercial Director at Servest (Pty) Ltd, Financial & Commercial Manager at SBV, Manager of Cash Management at FNB South Africa, and Group Financial Manager at Afro Ventures. Charlene started the career as an Audit Manager at KPMG after earning a CA(SA) degree from the University of KwaZulu-Natal.