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Tom Cloos is an accomplished executive and investor with extensive experience in customer success and organizational growth strategies. Currently serving as Vice President of Content Services at OpenText, Tom leads a global practice focused on content and information management. In addition to this role, Tom is a Limited Partner and Advisor at Stage 2 Capital, where involvement centers on aiding early-stage B2B software companies in scaling operations and driving revenue growth. Tom has held various influential positions, including Founder/President of TCX Group, VP of Customer Experience at Tackle.io, and Senior VP of Customer Success at Discovery Education, among others. With a strong foundation in computer science from the University of New Hampshire, Tom has consistently demonstrated expertise in building effective customer success organizations across multiple industries.