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Ivy Y. possesses extensive experience in both healthcare and client services across various roles. Currently serving at Staffy Health Inc. since February 2022 as an Onboarding, Client Success, and Operations specialist, Ivy manages talent acquisition and credentialing for healthcare professionals. Previous roles include working as a Bilingual Investment & Customer Success Specialist at HSBC InvestDirect, a Client Relationship Manager at Audi Midtown Toronto, and a Registered Practical Nurse at Scarborough Health Network, where comprehensive patient care was delivered. Educational accomplishments include a Practical Nursing Diploma from Seneca Polytechnic, a Property Management certificate from Algonquin College, and a Bachelor of Health Sciences from York University.