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Laure de La Fresnaye is an experienced professional currently serving as the Head of Operations Mid Market at StaffMe since December 2019, overseeing the Mid Market Operations team that constitutes 50% of the business. Laure has held various leadership roles including Head of Service Operations & Customer Care and Head of User Acquisition & Customer Service BtoC, focusing on BtoB and BtoC customer care performance, growth collaboration, and user acquisition. Previous experience includes commercial roles at Michel et Augustin and brand management positions at Danone and Unilever, where Laure contributed to product development and operational implementations. Laure holds a Master’s degree in Marketing from Audencia and other notable educational qualifications from prestigious institutions.