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Violaine Yziquel has a strong background in customer success and leadership roles. Violaine is currently the VP of Global Customer Success at Staffbase and has been in this role since May 2023. Prior to that, they held various positions at Customer Success Network, including CEO from October 2020 to February 2022. Violaine was also a Board Member and Co-Founder of Community Engagement at the same company. Violaine has experience working at Slack as a Director of Customer Success and at Box as the Director of EMEA Customer Success Management. Earlier in their career, they held roles at OneBridge.io, Nexway, Digiplug, and Accenture, where they served as a Product Manager and Business Analyst.

Violaine Yziquel completed their education at NEOMA Business School from 2003 to 2007, earning a degree in Project Management. In 2005, they also participated in an Exchange Student Program at the University of Gothenburg, where they studied International Business. Additionally, they obtained several certifications, including Inbound Marketing from HubSpot in December 2016, Marketing in a Digital World and Digital Analytics for Marketing Professionals from Coursera in 2016, Scrum Product Owner Certification from Scrum Alliance in 2011, Usability Specialist Certification (User Experience) from Accenture in 2010, and Successful Negotiation: Essential Strategies and Skills from Coursera.