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Alouna Soukhavongsa is currently the IT Manager at SHOEBACCA and the Google Shopping Actions Merchant Operations Lead at Staff Management | SMX. Previously, Alouna worked at Assurant as a Supervisor, CCO. They have experience in account management, sales growth, customer retention, and managing teams. Alouna holds a Brown Belt from RCJ Machado Jiu-Jitsu.