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Jonathan Loughlin is a Senior Internal Communications Officer at St Mungo's since March 2022, focusing on the development of the intranet system and coordinating communications with the Leadership and Executive Team. Prior experience includes serving as an Information Management Officer for the London Borough of Bromley from February 2019 to February 2022, where Jonathan played a key role in transitioning to SharePoint Online and conducting workshops for colleagues. Earlier roles featured a Graduate Intern position that emphasized data compliance and conference content creation, a Copywriter role at Fit Londoners specializing in social media and SEO, and a Journalist position at Warners Group Publications. Jonathan holds a Bachelor's degree in History with Journalism from the University of Hertfordshire and is currently pursuing a Specialist Diploma in Internal Communications from CIPR, expected to complete in early 2024.