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In 2014, Daniela Costa began their work experience at St Mungo's as a Project Worker, a role they held until September 2015. From September 2015 to April 2018, they progressed to the position of Senior Project Worker. Following that, from April 2018 to December 2019, they served as Deputy Manager. In December 2019, they became a Service Manager until October 2020. From October 2020 to April 2022, Daniela held the position of Service Development Manager. In September 2019, they took on the additional responsibility of Practice Educator until their most recent position at St Mungo's as Head of Quality, Safeguarding, and Complaints, starting in July 2022. Daniela also briefly served as the Regional Head in St Mungo's from April 2022 to July 2022.

Daniela Costa completed a Degree in Social Work at Instituto Superior de Serviço Social do Porto. Daniela is currently pursuing a Postgraduate Degree at London South Bank University, focusing on The Role of the Practice Educator in Social Work.