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Kevin Walterhouse is an experienced Client Technologies Technician currently at St. Mary's Health Care System since December 2015, focusing on resolving hardware, software, and network issues within an SLA ticket environment. Prior roles include Client Technologies Technician at Piedmont Healthcare and Network Technician involvement with Tek-Systems at Athens Regional, emphasizing quick troubleshooting, application functionality, and network connectivity. Kevin has also held positions such as Deskside Services at Johnson & Johnson, Field Technician at Dell, and Advanced Repair Agent at Best Buy, showcasing a strong background in technical support and customer service. Kevin holds a certificate in Computer Information Systems from Lanier Technical College and has studied at Indiana State University and The University of Georgia.