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Claudia Lemos is a seasoned professional with extensive experience in operations and sales management. Currently serving as Senior Operations Coordinator at St Marche since March 2022, Claudia is responsible for managing a team focused on achieving company goals and enhancing profits while acting as a liaison with B2C consumers. Prior to this role, Claudia worked at Intermezzo Gourmet from August 2011 to December 2021 as Sales Department Manager, where responsibilities included strategizing administrative routines, collaborating with marketing on digital platforms, and engaging with high-end clients to explore B2B opportunities. Claudia holds an MBA in Business Management from Centro Universitário Senac and has completed various professional courses in e-commerce, sales strategies, and client prospecting. Additionally, Claudia has a background in marketing and technical education in aeronautics.