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Daniel Smith currently serves as IT Community Support at St. Hilda's & St. Hugh's School since November 2022. Prior experience includes a role as a Help Desk Representative at Sharecare from November 2018 to November 2022, where Daniel provided hardware and software support for both onsite and remote employees. Additional experiences span various customer service and technical support positions, such as In-Store Shopper at Instacart and Customer Care Associate at Global Contact Services. Daniel's background includes multiple roles at NCR Corporation, culminating as Software Support Specialist, and earlier positions at Gap Inc. as a Sales Associate and intern. Daniel's educational background includes studies at CUNY Bronx Community College and City Tech, CUNY.