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Edgar Serrano has a diverse work experience in the field of information technology. Edgar began their career at The Designory in 2001 as a Systems Administrator, responsible for managing hardware and software systems, network administration, and application stability. In 2013, they transitioned to GUESS?, Inc. as an Infrastructure Manager, overseeing the IT staff, financial aspects of the department, and vendor contracts. Edgar then joined Reformation in 2017 as the Sr. Manager of Tech Ops, where they managed a team, supervised day-to-day tasks, and saved the company money through contract renegotiation and hardware cost evaluation. Their next role was at VPLS in 2018, first as a Network Infrastructure Manager and then as an Infrastructure Manager, focusing on managing infrastructure and network systems. Currently, Edgar holds the position of Director of Information Technology at St. Anne's, where they lead the IT department.

Edgar Serrano completed a Bachelor of Science (BS) degree in Computer Information Systems from DeVry Institute of Technology. Edgar attended the institute from 1998 to 2001. Additionally, Edgar obtained several certifications throughout their career. These include "Diversity, Equity, and Inclusion" from Cornell University in June 2023, "Aruba Certified Switching Associate V1 (ACSA)" from Aruba, a Hewlett Packard Enterprise company in December 2021, "Microsoft Certified: Azure Fundamentals" from Microsoft in September 2020, "Cert Prep: AWS Certified Solutions Architect - Associate" from LinkedIn in June 2018, "Cisco ICND2 Cert Prep: Switching" from LinkedIn in June 2018, "Cybersecurity Awareness: Electronic Commerce Security" from LinkedIn in June 2018, "Cybersecurity Awareness: Security Overview" from LinkedIn in June 2018, "Cybersecurity Awareness: Social Engineering" from LinkedIn in June 2018, "Cybersecurity for IT Professionals" from LinkedIn in June 2018, "Insights from a Cybersecurity Professional" from LinkedIn in June 2018, "Learning Cisco CLI Switch Configuration" from LinkedIn in June 2018, "Office 365: Deployment" from LinkedIn in June 2018, "Windows Server 2012 R2: Configuring Hyper-V" from LinkedIn in June 2018, "AlienVault Certified Security Engineer" from AlienVault in July 2020, and "AlienVault Certified Security Engineer (AVSE)" from AT&T Cybersecurity in July 2020.