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Grahame Hay has extensive work experience in the field of solution architecture. Grahame has worked as a Lead Solutions Architect at SSEN Transmission since 2022. Previously, they held various roles at SSE plc, including Lead Solutions Architect (Wholesale) from 2017 to 2022 and Senior Solutions Architect from 2016 to 2017. Prior to that, they served as a Lead Solution Architect at Tesco Bank from 2012 to 2016 and as an IT Architect at Capita from 2008 to 2012. Grahame also worked as a Senior Designer at Prudential UK from 2000 to 2008 and as a Consultant at both Northumbrian Water and South West Water in the late 1990s and early 2000s. Grahame began their career as a Software Engineer at Serck Controls in 1990.

Grahame Hay has a Bachelor of Engineering (B.Eng.) degree in Electronics and Communications Engineering from Edinburgh Napier University, which they obtained from 1986 to 1991. Additionally, they have certifications as a Microsoft Certified Professional, SOA Solutions Architect from BEA Systems, and TOGAF 9.1 Certified from The Open Group.