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Simon Chan has a diverse work experience spanning from being a Business Change Lead at Neos Networks to working as a Change & Transformation Director at UK Broadband. Prior to these roles, they also held positions as a Digital Programme Manager at EMI Music and a Project Manager at Cerillion Technologies and Abacus Billing. Simon's career began as a Business Analyst at Omni Consulting, where they transitioned into project management.

Simon Chan studied BSc Physical Sciences with a focus on Physics & Mathematics at UCL. Prior to that, they attended South East Essex Sixth Form College. In 2021, they obtained a certification in "Introduction to AWS for Non-Engineers: 1 Cloud Concepts" from LinkedIn and is also a Certified Scrum Master (CSM) accredited by Scrum Alliance.