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Joanne Wilcox is an experienced Operations Manager and Project Team Manager at Neos Networks, where since March 2021, responsibilities include overseeing project delivery in alignment with company procedures and industry regulations. Prior to this role, Joanne worked as Project Team Manager and Project Manager at SSE Enterprise from March 2016 to March 2021, executing various telecommunication projects for internal and external clients. Joanne's career began at Mitel, spanning from October 2001 to 2016, where roles included Project Manager, Engineering Team Manager, and Senior Resident Engineer, focusing on large-scale telephony projects and managing teams of engineers. Joanne holds a BSc (Hons) in Business IT from Bournemouth University.