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Donald F. has a robust background in information technology and customer service, currently serving as a Service Desk Analyst at SRS Distribution Inc. since June 2022, after previously holding the position of Information Technology Intern within the same organization. Prior experience includes working as a Tech Sales Associate at Staples from May 2019 to June 2022, where Donald F. provided knowledgeable assistance on technology products and fostered a welcoming environment for customers. Earlier roles include serving as a Shift Lead at Plano Sports Authority from September 2016 to April 2018, where duties involved customer interactions and maintaining a clean work environment. Donald F. holds a Bachelor of Science in Business Computer Information Systems from the University of North Texas, expected to be completed in December 2023, and an Associate of Science in Computer Systems - Information Technology from Collin College, completed in April 2022.