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Roman Sushko is a Technical Support Specialist at SRI Infotech since August 2018, with expertise in solving user issues related to software support, monitoring server operations, and writing SQL queries for Oracle databases. Previous experience includes roles as an IT Support Specialist at 1C-Bitrix, where responsibilities involved managing client support lines and conducting manual testing for product bugs, and as a Technical Support Engineer at LAMA, focusing on cash register software and ERP systems. Roman has also held positions as a Technical Specialist in a photostudio, a Junior Programmer at TOMTEL, and a Content Manager at Floppy Systems. Roman holds a degree in Software Development from Tomsk State University of Control Systems and Radioelectronics.