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Jonathan Jacob has a diverse work experience that spans over multiple companies. Jonathan started their career at the University of Southern Indiana as an Assistant Cross Country and Track Coach from May 2002 to May 2004. Jonathan then transitioned to Gilles Cycling and Fitness, where they worked in sales from October 2003 to June 2008. Subsequently, they joined Dan's Comp as a Sales and Customer Service representative from June 2008 to October 2012. Currently, they are employed at SRAM, LLC as a Customer Service Representative since July 2012. Jonathan was recently promoted to the position of Lead Customer Service Representative in August 2018. Their role at SRAM involves working with large direct US house accounts and distributors, handling purchase orders, and manipulating order parameters according to customer requests.

Jonathan Jacob earned their Bachelor's degree in Physical Education (non-teaching) and Health from the University of Southern Indiana between 1997 and 2001.